Diversity Management in Small Businesses: An Exploratory Investigation of Attitudes and Actions
The key to effective diversity management seems to reside in the extent to which diversity initiatives are embraced throughout the organization as a cultural statement (Thomas, 1991). As Jackson and Alvarez (1992) so aptly note, unless the diversity issue is viewed as a strategic imperative, meaningful changes in traditional management practices are unlikely. Indeed, for such strategic movement to occur, leaders must believe in and value the merits of the new workforce and make action commitments to support the needs of this workforce.
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