Experimenting a methodology to improve the entrepreneurial ecosystem through collaboration and digitalization


  • Jokin Cearra Cámarabilbao University Business School - Licenciado Poza, 17, 48011 Bilbao, Bizkaia, Spain
  • María Saiz University of the Basque Country (UPV/EHU) - Lehendakari Aguirre, 83, 48015, Bilbao, Bizkaia, Spain


One of the weaknesses detected in the support system of entrepreneurial activity in several locations is its atomization. Thus, to solve it and gain efficiency, the agents, agencies and institutions related to this subject in Biscay started a joint project of strategic reflection in the beginning of 2018. Consequently, a collaborative public network, supported by a digital platform was formally created in June 2018. This paper aims to assess the development process of this public network. Based on the theory about Social Network Analysis and Network Effectiveness, we developed a set of indicators and used the obtained data from the technological platform used by the network. Currently, the network is still in its initial stage, but we have verified that it is working and the interaction among the agents has increased; thus, we can conclude that it is fulfilling the set cornerstones in its development. Our research is a longitudinal study, and our final target is to create a tool to monitor the development and measure its impact on the entrepreneurial ecosystem in Biscay. The network’s goal is to improve the support service for entrepreneurs in the province, enhancing the entrepreneurial conditions and having a positive impact on the entrepreneurial ecosystem. Because atomization is a common problem in several locations, the experience might be extended to other places with similar casuistic. We consider it as an original approach because it applies information technologies and social networks to public administration as well.


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How to Cite

Cearra, J., & Saiz, M. (2021). Experimenting a methodology to improve the entrepreneurial ecosystem through collaboration and digitalization. Journal of Small Business Strategy, 31(1), 51-65. Retrieved from https://libjournals.mtsu.edu/index.php/jsbs/article/view/1977