ARORA, PH.D., R.; SINGER, PH.D., J. Cognitive and Affective Service Marketing Strategies for Fine Dining Resturant Managers. Journal of Small Business Strategy, [S. l.], v. 17, n. 1, p. 51–62, 2006. Disponível em: https://libjournals.mtsu.edu/index.php/jsbs/article/view/57. Acesso em: 28 sep. 2021.