BOTERO, I. C.; LITCHFIELD-MOORE, S. R. Customer perceptions about family firms and their effects on customer behaviors. Journal of Small Business Strategy, [S. l.], v. 31, n. 2, p. 19–35, 2021. Disponível em: https://libjournals.mtsu.edu/index.php/jsbs/article/view/1777. Acesso em: 4 oct. 2022.